KM’s Implementation Services are structured around a proven methodology that ensures a smooth transition to our platform and gets your marketing programs moving in the right direction right from the beginning. We’ll support you through every step of the deployment process and set you up for long-term success.
Whether you’re brand new to KM or an experienced user looking for deeper knowledge, we offer comprehensive and personalized training for all new clients. Training is not only an integral part of the deployment process, but also available on an ongoing basis as a valuable resource for your organization.
As a new client, we’ll help you execute your first campaign by using your content and your lists during the training process. We’ll show you all the “how tos” and “bells and whistles” to ensure your program will continually achieve bigger and better results as we find new ways to save you time, increase efficiency and boost your ROI.
As a KM client, you will be assigned a day-to-day resource for ensuring you get the most value and best experience working. This account manager will schedule regular status calls with you and coordinate on your behalf for any additional resources you may need.
Engage with our Technical Services professionals for help with complex integrations—including CRM and Web analytics—on a project-by-project basis.
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