Knowledge Marketing

Reduce Acquisition Costs and Increase Funding

Good Donor is a Web-based solution designed to help thrift store operators better run their business. By using simple, easy to understand technologies, Good Donor also helps charities reduce their solicitation costs associated with in-kind donations.
 

Benefits of the Good Donor Platform:

• Scalability  of uniform processes

• Increase operation efficiency

• Superior donor intelligence

• Measure and improve performance
 
Knowledge Marketing

 

System Administration

• User management
• Store/location management
• Configuration management
 

Donor Management

• Prospective and active donor database
• Donor lookups
• Donation/Pickup registrations
• Donation/Pickup history
• Bad donation (no shows) management
 

Solicitation Management

• Direct mail ordering and fulfillment
• Real time drop off location updating
• Automated and ad hoc email marketing
• Inbound call center (solicitor or CSR) mgmt
• Outbound call center integration
 

Route Management

• Driver & truck management
• Route splitting
• Route assignments
• Route optimization
• One-click GPS integration
• Good Driver (Android app for drivers )
• “OUT” management
• Route production details
 

Website Management

• Donor account management
• Drop-off and pickup registrations
• Content management system
• Dynamic “Acceptable Donation Items”
• Dynamic “Drop Off Locations”
• Internal staff notifications and messaging
 

Business Reporting

• Donation production reporting
• Route production reporting
• Solicitation performance reporting
• Operator performance reporting
• Truck & driver performance reporting
 

Marketing Services

• Pay for Performance (donation referrals)
• Direct mail
• Email
• Social media
• Mobile


GoodDonor.org
 

Want to learn more? Download the brochure here


 


Knowledge Marketing