
Good Donor is a Web-based solution designed to help thrift store operators better run their business. By using simple, easy to understand technologies, Good Donor also helps charities reduce their solicitation costs associated with in-kind donations.
• Scalability of uniform processes
• Increase operation efficiency
• Superior donor intelligence
• Measure and improve performance

• User management
• Store/location management
• Configuration management
• Prospective and active donor database
• Donor lookups
• Donation/Pickup registrations
• Donation/Pickup history
• Bad donation (no shows) management
• Direct mail ordering and fulfillment
• Real time drop off location updating
• Automated and ad hoc email marketing
• Inbound call center (solicitor or CSR) mgmt
• Outbound call center integration
• Driver & truck management
• Route splitting
• Route assignments
• Route optimization
• One-click GPS integration
• Good Driver (Android app for drivers )
• “OUT” management
• Route production details
• Donor account management
• Drop-off and pickup registrations
• Content management system
• Dynamic “Acceptable Donation Items”
• Dynamic “Drop Off Locations”
• Internal staff notifications and messaging
• Donation production reporting
• Route production reporting
• Solicitation performance reporting
• Operator performance reporting
• Truck & driver performance reporting
• Pay for Performance (donation referrals)
• Direct mail
• Email
• Social media
• Mobile


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