Publishers

Specifically Designed for Publishers

Knowledge Marketing Publishing Services (KMPS) offers features designed specifically with a publisher’s needs in mind.

KM offers fully integrated touch point solutions to publishing companies that generate one-to-one business relationships between:

the Publisher and the Reader
the Reader and the Advertiser, and
the Publisher and the Advertiser.

These touch-points generate better relationships and increase income streams for our publishing clients. KM specializes in developing integrated services to meet our clients needs. We offer the following services:

Front End

Receive your publication’s mail at our local post office
Open, sort and batch all mail by category, including fax/ telephone/email orders
Manage web orders
Manage USPS Address Change Service records

Data Entry

Update subscription files, and make necessary additions, deletions or changes
Code all records to comply with audit requirements
Process miscellaneous transactions
Conduct manual and electric de-duping procedures

Customer Service

Provide incoming 800-numbers for subscriber calls
Handle subscriber concerns via mail, e-mail or telephone
Generate back issue, claims, and damaged issue delivery

Create and Host Online Subscriber Pages

Email notifications for digital editions
Blast e-newsletters, editorial content and third party emails
Online subscriber surveys
One centralized system, one centralized database

Create and Host Online Digital Editions

Create, manage and track online reader behavior
Convert print readers to online subscribers
Comprehensive profile sharing across touch-points

Back End

Produce labels or FTP the label file directly to the printer
Provide supplemental label runs
Produce postal reports, bar-coded bag tags and pallet tags or provide these in Mail.dat format
Pre-sort all mailings for maximum postal savings and expedited delivery
Generate customized statistical reporting

Audits

Store all necessary materials as required for auditing purposes
Provide breakouts by print vs. digital editions
Maintain all record-keeping in strict accordance with ABC and BPA audit bureau rules
Prepare audit statements

Special Services

Provide list rental fulfillment (print and digital)
Conduct merge/purge on outside lists
Provide special mailing services, as requested
Coordinate telemarketing, broadcast fax services Direct Mail/Print/List Acquisition Services
HTML Email design services and consulting